Questions? Shipping & Other Policies
Frequently Asked Questions
No, we do not charge sales tax.
Certainly. Just fill out the "ship to" address portion of your order form at checkout.
Our Christian Art ships by USPS Priority Mail. Artwork ships within 2-3 business days. Our Appreciation Plaques are shipped by UPS ground. All Appreciation Plaques are shipped to arrive in 10 business days. This allows us approximately 7 business days for Plaque engraving and approval of proof by customer. Please see our shipping policies page for specific information. We always send tracking information to you, so that you can "track" your package every step of the way.
Our goal is 100% customer satisfaction. We do guarantee our products, and should the need for a return arise, we ask that you call us
@ 1-833-4PULPIT (1-833-478-5748) within 7 days, or email us at
customer email@example.com. You can also use our
"Contact Us" form to contact us. Once we speak to you, we will have a return authorization issued, and will give you specific return instructions.
Every transaction on our site is 100% secure. We use top-level/industry standard SSL encryption technology. We have made sure we have used the most secure payment processing available. You can be 100% assured your information is secure, And, we do not share our customer information with anyone.
Please keep in mind that the only variable in price on any Plaque you would buy is the amount of text on a particular Plaque. This simply means "the amount of letters." It would not be fair for me to pay the same price for, say, 50 words on a Plaque, as someone who needs 100 words on a Plaque. I should expect to pay less for fewer words (letters), and I should expect to pay more for additional words (letters). The only way we can make the price fair for everyone is to have a "base price" for 200 letters (or less), and then charge the additional fee for more letters. We have tried to make this fair for everyone. Please note that we do not charge for "characters" such as periods (.), commas (,) etc. We only charge for an actual "letter," and there is no additional charge for text under 200 letters. Again, our only goal is to make the price fair for everyone.
Please remember the time it takes to "go back and forth" with Plaque Proof approval.
We send out an initial Proof of your Personalized Plaque in a timely manner, but we must wait to hear back from a customer with their approval of the Proof, or, if any changes are requested, we must generate and send a revised Proof, and then wait for approval of the revised Proof. This is why the average time to get the Proof approved, and then engrave and ship the Plaque, is 7 business days. The average UPS Ground shipping time is 3 days, so this is where the "14 Business Days" is derived. This is why we always request our customers to order as early as possible.
Please understand that the words of all original works from Richard. Vincent. Rose. are protected by copyright, and can't legally be copied or reprinted for any purpose.
We can be reached via e-mail at: firstname.lastname@example.org